Reviews for Karl Malone Ford · page 13

Karl Malone Ford service consistently delivers excellent service, on time, and the job is done right the fist time. That is for my Lincoln Navigator - they just know Ford (and Lincoln) cars and what needs to be done. The pricing is also always reasonable and explained ahead of time.

Great service and very fast! Only reason I didn't give a 5 star is that they didn't have a part.

An alert on our vehicle has been coming up for over a year; we have had difficulty pin pointing the problem because we live far away from a dealer; sometimes the system has cleared the alerts by the time we get it in. Another time the alert on the parking brake, which was also affecting the cruise control, actually caused the parking brake to lock up. Rather than having our vehicle towed to the dealership, we disconnected the fuse & drove it there, but this deleted the alerts from the system. We finally got it in with the alert active & Kyle fit us right in! This is not how you usually do things, but because we’ve been trying to catch it for a year this was the best scenario. Kyle and the rest of the staff were excellent, doing the repair in just over an hour. Vehicle is driving great and no further problems with the parking brake or cruise control. Thank you!!!

Haven’t had much experience yet. but so far I’m a satisfied customer. I had an appointment today and everything went smoothly. They took my car in on time, were very courteous and professional. They fixed the problem in a short period of time and I was on my way. Had a great chat with Ryan in the sales department about customizing my new Explorer, who took time away from his work, even though Sam was my salesman. So far all my interactions with this dealership have been very positive from aales to parts and now service.

Efficient & quick service-my tech had the work done in no time & Kyle is the best of the best service writers-he always takes great care of me!

Great service and personal touch

As usual Karl Malone takes care of my car in the spring. Always courteous, accommodating and honest. From the moment the car was driven off the lot they are there for me as a customer.

I was so impressed that the service team came to pick up my car and then returned it after the part was replaced. Thanks so much.

Dealership takes care of you even after the sale! Professional staff all around. If you want to be treated like your family or a celebrity shop here. Honest dependable an always honor their word a meet any deadline you may have! I’m a customer for life.

great deal! great team! Thank you all for going above and beyond.